FAQs

Q.  My balms were delivered but not my shirt? My shirt was delivered but not my balms?

A.  Any clothing merchandise will be shipped separately from any balm product.

 

Q.  What is your return policy?

A.  While we do not accept returns for sanitary reasons, we do offer a full refund within 30 days of purchase, if you are unsatisfied in any way. Contact sales@balmdaddy.com

  

Q.  How long does it take to ship my order?

A.  All balm orders are typically shipped out the following business day and can take 3-5 business days to arrive at the destination.
All clothing merchandise orders may take 2 weeks to be delivered.

 

Q.  Can you make me a custom flavor?

A. We currently do not offer custom flavors or scents.

 

Q. Do you offer whole sale?

A. We do not offer whole sale.

 

Q.  Would you rather have one horse size duck, or 100 duck size horses?

A. One horse size duck.